FAQs

How will I know what screen size I will need for my event?

Our team will be able to advise on which screen size will be best suited for your event. If you're unsure, please give us a call on 0402 331 455 or email info@adelaideoutdoorcinema.com.​

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Do you organise licensing?

Adelaide Outdoor Cinema can arrange licensing if it is required for your event.  Please be advised that all movie titles are subject to approval. We kindly ask that you refrain from any advertising of a particular movie until we can confirm the licence has been secured. Please be advised that we do not assist with Broadcasting  Licenses.

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Can we charge an admission fee for our event?

Yes. However, this may affect the licensing fee as the licensee will take a portion of the admission or ticket price. The charges will vary depending on audience size and film.

 

What are your payment policies?

We require a 20% non-refundable deposit within 24 hours of receiving your invoice to secure your booking. Full payment is required 5 business days prior to your event via direct credit. We do not offer any refunds for change of mind. 

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What is your weather policy?

Adelaide Outdoor Cinema always recommends having a backup indoor venue for your event in case of rain or strong wind, but understand that this is not always possible. We offer you the option to reschedule your event at no additional cost if a minimum of 24 hours' notice is provided. If you do not contact us within the appropriate time frame, you will be charged for your event in full. If you choose to cancel your booking, we will refund your payment less the 20% non-refundable deposit within 7 business days.

 

Adelaide Outdoor Cinema will monitor the weather leading up to a client's event using multiple resources however, the decision on whether to proceed with an event remains the decision of the client and is not the responsibility of Adelaide Outdoor Cinema, except in cases where safety or damage to equipment is a concern.  The deposit will be forfeited if we make the decision to cancel due to safety or fear of equipment damage within 24 hours of the event and are unable to reschedule. If we have arrived on site and are forced to make the decision to cancel due to the above, the client will be charged in full.​

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How long does it take to set up?

Set-up will vary depending on the screen size. For larger events, we like to arrive 2-3 hours before the event is set to start. However, if you would like us to arrive earlier, please speak with our team to discuss this in further detail. Additional charges will apply if we are required to arrive on site before 5:00 pm during daylight savings and 4:00 pm outside of daylight savings.

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What time can I start the movie?

We recommend starting the movie at Twilight. This would typically be between 6:00 pm and 7:00pm or 8:30 pm and 9:00 pm during daylight savings. 

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How far in advance should I make my booking?

We take bookings over 6 months in advance. We recommend booking your screen as soon as you know the date of your event, especially during the warmer months to avoid disappointment. 

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Do you have an emergency contact number?

If you have any questions or concerns prior to or during your event please don't hesitate to contact our team directly at 0402 331 455.

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